Privacy Policy
This Privacy Policy explains how Popping Yolk Cafe (“Popping Yolk,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit poppingyolk.com and any related webpages, forms, features, or links operated by us (collectively, the “Site”).
By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.
1. Information We May Collect
We may collect information from you directly, automatically through your use of the Site, and through third-party service providers. The types of information may include:
· Contact information, such as your name, email address, phone number, and message content when you submit a contact form or inquiry.
· Franchise inquiry or application information, such as your name, contact details, business background, budget range, location interests, and other information you choose to provide.
· Career application information, such as your name, contact details, work history, availability, resume, and other employment-related information you choose to submit.
· Order-related information, such as order details, location selected, pickup or delivery information, payment confirmation details, and customer service communications when you place an order through our Site or linked platforms.
· Marketing information, such as your email address, preferences, and interactions with newsletters, promotions, or offers, if you choose to subscribe or participate.
· Technical and usage information, such as IP address, browser type, device type, operating system, pages viewed, referring pages, access times, approximate location, and analytics information.
· Information from social media or third-party platforms if you interact with our social media pages, embedded content, online ordering links, maps, or other connected services.
We do not intentionally collect sensitive personal information unless you voluntarily provide it in a form, message, application, or other communication. Please do not submit sensitive personal information unless it is necessary for your request.
2. How We Use Information
We may use the information we collect to respond to inquiries, provide and improve the Site, process or support orders and payments, review franchise and employment submissions, send updates or promotions if you have opted in, analyze website usage, protect the security of the Site, prevent fraud, maintain business records, and comply with applicable law.
3. Cookies, Analytics, and Tracking Technologies
The Site may use cookies, pixels, tags, analytics tools, and similar technologies to help the Site function, understand visitor activity, improve performance, remember preferences, and support marketing or advertising efforts. These technologies may collect information about your browser, device, pages visited, time spent on the Site, and interactions with content.
You can usually adjust your browser settings to refuse or delete cookies. Some Site features may not work properly if cookies are disabled. Third-party analytics or advertising providers may also provide their own opt-out tools or privacy settings.
4. How We Share Information
We may share information with service providers that help us operate the Site, process payments, manage online ordering, host content, provide analytics, send email communications, support marketing, or assist with customer service. We may also share information with individual Popping Yolk locations, franchise-related teams, hiring managers, affiliates, or business partners when needed to respond to your inquiry, application, order, or request; with third-party platforms you choose to use; when required or permitted by law; in connection with a business transaction; or with your consent or at your direction.
We do not knowingly sell personal information in the traditional sense of exchanging it for money. Some website analytics or advertising activities may be considered “sharing” or “sale” under certain privacy laws depending on how the tools are configured. Please contact us if you have questions about our privacy practices or opt-out options.
5. Third-Party Websites and Services
The Site may contain links to third-party websites or services, including online ordering, delivery, payment, maps, review platforms, social media, embedded Instagram content, and other external services. We do not control the privacy practices, security, or content of these third parties. Your use of third-party services is governed by their own terms and privacy policies.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, online system, or method of electronic transmission is completely secure. We cannot guarantee absolute security of information submitted through the Site or third-party platforms.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, process applications, comply with legal obligations, resolve disputes, prevent fraud, and support legitimate business operations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Email and Marketing Choices
If you receive marketing emails from us, you may unsubscribe by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing communications, we may still send non-promotional messages related to transactions, applications, orders, customer service, or legal notices.
9. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can review and address the matter.
10. California Privacy Rights
California residents may have certain rights regarding their personal information under California privacy laws, subject to applicable exceptions. Depending on the law that applies to our business and your relationship with us, these rights may include the right to request information about personal information collected, request access to or deletion of personal information, request correction of inaccurate information, opt out of certain sharing or sale of personal information, and not be discriminated against for exercising privacy rights.
California residents may also have rights under California Civil Code Section 1798.83, sometimes called the “Shine the Light” law, regarding certain disclosures of personal information to third parties for direct marketing purposes.
11. Do Not Track Signals
Some browsers offer a Do Not Track signal. Because there is not currently a uniform industry standard for responding to such signals, the Site may not respond to Do Not Track signals or similar browser-based mechanisms.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be effective when posted on the Site with a revised “Last Updated” date. Your continued use of the Site after changes are posted means you acknowledge the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact us.